Welcome to the Prime&Naturals website. By using this website, you acknowledge that you have read, understood and agreed to this Disclaimer. If you do not agree with these terms, please stop using this website.
The content on this website, including but not limited to Chinese medicine health information, service descriptions, treatment information, articles, images, videos, case studies, frequently asked questions and other materials, is provided for general information, health education and reference purposes only.
The content on this website does not constitute medical diagnosis, treatment advice, personalised medical advice, prescribing advice or professional healthcare services, and should not be regarded as a substitute for diagnosis, treatment or advice from a qualified healthcare professional.
If you have any health concerns, symptoms or medical conditions, are taking medication, are pregnant or breastfeeding, have a chronic condition, have a history of medication allergies, or have any other special health circumstances, you should first consult a qualified healthcare professional.
Information on this website relating to Chinese medicine consultations and treatment, acupuncture, Tui Na, Chinese medicine-based health support, Chinese herbal medicine, specialised therapies or other related services is intended to introduce the scope of services, approach and general health information provided by Prime&Naturals.
Chinese medicine treatment is based on individual assessment and pattern differentiation. Actual treatment plans, treatment duration, physical responses and outcomes may vary depending on individual constitution, health condition, duration of the condition, lifestyle, level of participation and other factors.
Any service descriptions, treatment information, case studies, images or user feedback published on this website should not be understood as a guarantee, promise or representation of any particular outcome, result or degree of improvement.
This website may contain health articles, treatment information, information about health conditions, user experiences, illustrative images or scenario-based images. Such content is provided for general reference and presentation purposes only.
Where case studies or personal experiences are included on this website, they reflect individual circumstances only and do not mean that all people will experience the same or similar results. All treatment and service arrangements must be assessed by a qualified healthcare professional according to the individual circumstances of each person.
Some images on this website may be illustrative, scenario-based or designed for presentation purposes and may not represent actual treatment circumstances, service outcomes or the treatment results of any particular person.
You should not delay seeking medical care, or stop or change any existing treatment, medication, treatment program or other healthcare arrangements because of information you have read on this website.
If you experience acute, serious, persistent, worsening or unexplained symptoms, you should seek appropriate medical assistance immediately or contact your local emergency medical service.
Chinese herbal medicine, acupuncture, Tui Na, external therapies and other Chinese medicine-related treatments should only be used following assessment by a suitably qualified practitioner according to your individual circumstances.
You should not purchase, take, stop, combine or adjust any medication, Chinese herbal medicine, health supplement or treatment method based solely on information provided on this website. Any medication, Chinese herbal medicine, health supplement or therapy may produce different responses depending on your individual constitution, health condition or other medications being used at the same time.
If you are receiving other healthcare services, taking prescription medication, are pregnant or breastfeeding, have a chronic condition or have a history of allergies, you should inform the relevant healthcare professional before receiving any related service.
We make reasonable efforts to ensure that information on this website is accurate, complete and kept up to date. However, health information, service arrangements, fees, opening hours, practitioner availability and related content may change from time to time.
We do not guarantee that the content of this website will at all times be completely accurate, complete, current or suitable for your individual circumstances. Prime&Naturals reserves the right to modify, update, remove or suspend website content at any time without prior notice.
Information on this website relating to services, clinic details, consultation hours, practitioner availability, fees, promotions, appointment arrangements or other operational information is provided for reference only.
Actual service details, fees, consultation arrangements and appointment availability are subject to confirmation by the clinic, our customer service team or the latest published information. Prime&Naturals reserves the right to adjust its services, fees and arrangements from time to time.
Submitting an appointment, enquiry or contact form through this website does not mean that an appointment has automatically been confirmed. The actual appointment time, service arrangements and clinic location are subject to confirmation by Prime&Naturals or the relevant service team.
If information cannot be successfully submitted, is delayed or contains errors due to network issues, system issues, third-party platforms, communication delays or other technical reasons, Prime&Naturals will provide reasonable assistance where practicable, but will not accept liability beyond that required by applicable law for any resulting loss.
This website may contain links to third-party websites, social media platforms, video platforms, maps, payment platforms or other external services. These third-party websites are not controlled by Prime&Naturals.
We are not responsible for the content, accuracy, security, privacy policies, services or products of any third-party website, or for any loss arising from the use of such websites. You use third-party websites at your own risk and should review their relevant terms and privacy policies before use.
To the maximum extent permitted by applicable law, Prime&Naturals, its related entities, clinics, practitioners, employees, agents or service providers will not be liable for any direct, indirect, incidental, special, consequential or other loss arising from your use of, or inability to use, this website, reliance on website content, use of third-party links, submission of information or use of related services.
Nothing in this Disclaimer excludes, restricts or modifies any right, guarantee or liability that cannot lawfully be excluded, restricted or modified under applicable law.
Unless otherwise stated, all text, images, designs, layouts, trade marks, logos, videos, graphics and other content on this website are owned by, or lawfully used by, Prime&Naturals or the relevant rights holder.
Unless permitted by law, no person may reproduce, modify, republish, distribute, display, publish or otherwise use any content from this website without our prior written consent.
Prime&Naturals may update this Disclaimer from time to time. Any updates will take effect once published on this website. You should review this page periodically to stay informed of the latest version.
If you continue to use this website after this Disclaimer has been updated, you will be taken to have accepted the revised Disclaimer.
If you have any questions about this Disclaimer or the content of this website, please contact us using the following details:
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